DomainFlexi.com Domain Name Purchase Refund Policy
In this document, DomainFlexi.com is referred to as "DomainFlexi".
DomainFlexi does not and cannot accept responsibility for the method or time of processing by financial institutions after refunds are granted. In all cases of refund, the domain will be removed from the customer's domain management account and returned to ownership by DomainFlexi.
Premium Domain Name Purchase Refund Policy
Domain Names offered by DomainFlexi are defined as Premium Domain Names. Premium Domain Names are sold on a no-return basis. Prospective purchasers of these Premium Names are notified of the Premium status prior to purchase, and purchasers may be required to electronically or physically sign a waiver of their right to a refund for a Premium Domain Name purchase before that purchase may be completed.
3rd Party Product Refund Policy
DomainFlexi does not provide refunds for any product or service purchased from third parties. DomainFlexi may from time to time advertise and promote various third party products and services, including but not limited to web hosting, merchant accounts, SSL certificates, and similar products. Refunds for these services are handled by the third party provider from whom they were purchased.
Error Refund Policy
DomainFlexi and our partners makes every attempt to carry out its work flawlessly, including both human and machine processes. Such attempts notwithstanding, it cannot be ruled out that errors may occur on occasion, despite all efforts to avoid them. In the case of errors by Us, You agree that Your sole remedy shall be a full refund of fees actually paid by you to DomainFlexi for the specific, individual transaction during the execution or processing of which such an error occurred. You agree to forever forebear from any and all attempts to recover any money, property, or intangible rights or value from Us as a result of any errors we may make, other than the full refund of fees actually paid by you to DomainFlexi for the specific, individual transaction during the execution or processing of which such an error occurred.
Since most DomainFlexi transactions are handled by Epik.com, inquiries to Epik shall be made either by email, sent by first class mail to the physical address provided on the Epik Web site, or sent by first class mail to Epik's address at:
704 228th Ave NE
Sammamish, WA 98074, USA
Email: support (at) epik.com